Friday 20 January 2012

NYC Airport Transfer Recommendations

Although taxi's are available at the airport, some car service companies have comparable rates to NYC taxicabs.  Depending on the time of day you arrive, you could be faced with long lineups for a taxi or perhaps your group will not fit in one taxi and are looking for an alternative.  Maybe you are just looking to arrive at the port or your hotel is style.  There are so many car and limo services in NYC, which one do you chose?

After doing my research, I found there to be several fly-by-night operations that are rated poorly by customers as well as by the Better Business Bureau of NY.  Hundreds in fact.  Never be fooled by flashy websites and definitely do not be wooed by low prices.  There have been reports of people prepaying their fares, to be left holding their bags at the airport waiting and wondering.  However there are a few that are not only rated well by the BBB, but are also recommended repeatedly by consumers.

To understand why some companies charge far more than other, realize that there are two types of car services.  Those that have their own fleet and hire their own drivers, and then there are services that dispatch  to independent drivers who own their own vehicles.  Obviously, the first option is a higher price and are usually deemed more reliable, newer vehicles and some even offer extras such as complimentary bottled water, soda, newpapers and wifi.  That said, there are also a few companies that offer no-frills and inexpensive yet reliable services.  Listed below, in no particular order, are the companies that seem to have the best track records for the best prices.

Allstate Private Car and Limousine Inc.  
This company is recommended by Tripadvisor as well as by several customers.  They are not BBB accredited but have a B+ rating.  There have been no complaints and have been in business for over 25 years.  Available vehicles for hire:  Sedans, Luxury Sedans, Hybrid Sedans, SUV's, Minivans, Full Size Vans, Stretch Limousines and Buses.  Meet and Greet service available.  Please be aware that the prices quoted are for the vehicle only and there are additional fees such as tax, tolls, gratuity, extra stops.

Dial 7 Car and Limousine Service
This company is recommended by Tripadvisor as well as by several customers.  They have been an accredited BBB company since 05/04/2009 with an A+ rating. There have been 20 complaints filed with the BBB over the past 3 years, however, their rating is high due to the way they have dealt with the complaints and the fact that it is considered a low volume of complaints due to the size of the company.  They have been in business since 1977 and are the oldest and largest car service in NYC.  Available vehicles for hire:  Sedans, Luxury Sedans, Hybrid Sedans, Mini Vans, Executive Town Cars, Executive SUVs (Hybrid available), 9 or 13 passenger Vans, 8 or 10 passenger Stretch Limousines, Stretch Hummers and Party Buses.  Meet and Greet service available.  Please be aware that the prices quoted are for the vehicle only and there are additional fees such as tax, tolls, gratuity, extra stops.

A New Day Radio Dispatch
This company is recommended by Tripadvisor as well as by several customers.  They have been an accredited BBB company since 01/14/2004 with an A rating.  There have been 4 complaints filed with the BBB over the past 3 years, however, their rating is high due to the way they have dealt with the complaints and the fact that it is considered a low volume of complaints due to the size of the company.  They have been in business since 1993.  A New Day is quite popular due to their lower cash pricing (higher if paying by credit card).  Available vehicles for hire:  Town Cars and SUVs (Hybrids available). Meet and Greet service available.  Please be aware that the prices quoted are for the vehicle only and there are additional fees such as tax, tolls, gratuity, extra stops.

M.D. Limousine Service
This company offers all-inclusive rates (tolls, parking, gratuity - tax is the only extra)  They have been an accredited BBB company since 10/23/2012 with an A+ rating.  There have been no complaints filed and have been in business for over 11 years.  Meet and greet service is also included in the price with a uniformed chauffeur holding a sign with your name on it in baggage claim.  The also provide bottled water in their sedans and complimentary soda, water and juice in their limousines.  Champagne or a stocked bar available at an extra charge.  Available vehicles for hire:  Lincoln Sedans, Mercedes Sedans, SUVs and Stretch Limousines.












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